Privacy Notice

Last Reviewed or Revised: January 29, 2024

At Radiant Hair Consultants (“Radiant,” “we,” “us,” or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Notice describes how we handle and protect your personal data when collected through our websites, applications, and digital assets (collectively, our “Sites”) and through our business activities, such as service offerings, events, surveys, and communications.

Depending on your relationship with Radiant, additional or different privacy notices may apply:

Recruiting Privacy Notice: If you are applying for a position with Radiant.
Client Privacy Notice: If you are using our services on behalf of your employer.
Employee Privacy Notice: If you are an employee of Radiant.
If you are a resident of California, please refer to the specific privacy information for California residents below.

You are not obligated to provide your personal data to us, but not doing so may affect our ability to offer you the full range of services or a satisfactory user experience.

For additional terms and policies related to the use of our Sites, please refer to our terms of use.

Contents

Data Controller
How We Collect Your Personal Data
Why and How We Use Your Personal Data
What We Do Not Do with Your Personal Data
Data Recipients and International Data Transfers
Security
Data Retention
Data Collection from Children
Your Data Protection Rights and How to Exercise Them
1. Data Controller

When Radiant collects and processes your personal data, we do so in accordance with applicable data privacy laws. This means we determine how your personal data is collected, used, protected, disclosed, and disposed of. The local Radiant entity relevant to your jurisdiction may be your main data controller.

2. How We Collect Your Personal Data

Radiant collects personal data directly from you and from third parties:

When you interact with our Sites, including managing your cookie preferences (refer to our Cookie Notice).
When you use our mobile apps and other digital platforms.
When you create or log into a user profile on our Sites.
When you register for newsletters, alerts, or participate in events.
When you engage in public forums, surveys, or discussions with us.
When you communicate with us via email or other methods.
We may also receive personal data from third parties, including service providers and data vendors, which is primarily publicly available information or deidentified datasets.

3. Why and How We Use Your Personal Data

We use your personal data for various purposes, which may include:

Business Relationships: Managing communications related to our services (e.g., proposals, invoices).
Account Management: Providing access to personalized content if you create a profile on our Sites.
Newsletters and Alerts: Sending business updates based on your subscription.
Events: Managing your participation and special requests for conferences and events.
Public Posts and Surveys: Collecting information from public forums and surveys.
Benchmarking and Analytics: Conducting research and analytics activities.
Service Provision: Delivering our services and maintaining relationships.
Legal Compliance: Meeting legal obligations and enforcing agreements.
Security and Performance: Enhancing the security and performance of our Sites.
Personalization: Offering personalized recommendations through our digital platforms.
Data Aggregation: Using deidentified data for research and statistical analysis.
Marketing Communications: Sending information based on your preferences and consent.
4. What We Do Not Do with Your Personal Data

We do not use deidentified data to attempt to identify individuals. When we transform personal data into deidentified data, we ensure it remains in that form and does not get used to identify individuals.

5. Data Recipients and International Data Transfers

Your personal data may be shared with:

Radiant subsidiaries and affiliates.
Third-party service providers and professional advisors.
Legal authorities or other entities when required by law.
Successors in the event of business transitions.
We comply with data transfer laws and ensure appropriate safeguards are in place for international transfers.

6. Security

We use standard security measures to protect your personal data against unauthorized access or misuse. Only authorized personnel and service providers are permitted to access your data, and we require them to maintain confidentiality.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. We will delete your data securely once it is no longer needed.

8. Data Collection from Children

We do not knowingly collect personal data from individuals under the age of 16. Any collection of data from children will be done in compliance with applicable laws and with the necessary consent.

9. Your Data Protection Rights and How to Exercise Them

9.1. Your Data Protection Rights

You have rights regarding your personal data, including:

Accessing information about and obtaining copies of your data.
Requesting data correction or deletion.
Requesting data portability.
Restricting or objecting to data processing.
Withdrawing consent where applicable.
Seeking review of our response to your data protection requests.
9.2. How to Exercise Your Data Protection Rights

To exercise your data protection rights, contact us at info@radianthairconsultants.com. You can also complete our data-subject request form or email us directly.

9.3. Unsubscribing from Communications

To unsubscribe from newsletters or alerts, you can:

Click the unsubscribe link in the email you received.
Update your communication preferences on your account.
Email us at info@radianthairconsultants.com.
For more information about our data practices or to address any concerns, please reach out to info@radianthairconsultants.com.